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FAQ's
How do I place my order? TOP
Please contact us with the items you wish to order, prefered method of payment, and your zipcode, and we will reply with your total. We will also need to know if the order is shipping to a business or residence (UPS charges $3.00 extra for residential deliveries). What method payment do you accept? TOP
We accept checks and money orders (bank imprinted checks only). Returned checks will be charged a $25.00 fee. Do you accept COD's? TOP
COD accepted on orders of $26.00 or more to business addresses only. Upon delivery, payment to be handed to UPS driver. A COD fee of $9.50 will be added to the shipping fee (you can save this fee by pre-paying with a check). All COD orders ship next working day. Do you accept credit cards? TOP
Sorry, we are not accepting credit cards at this time. When will my order be shipped? TOP
COD orders ship out next working day. Checks and money orders ship out next working day after receipt. If we are out of town at a Trade Show, order will ship out upon our return. How do I contact you? TOP
You may reach us by phone at 818.889.6625, or you may email us at sales@apptbookco.net. You may also FAX us at 818.889.2734. Our mailing address is P.O. Box 8353, Calabasas, CA 91372. Is merchandise returnable? TOP
Yes, however, returns are subject to 25% restocking fee. Contact us before returning any merchandise. Persons rejecting orders for any reason are still liable for shipping fees. What if merchandise arrives damaged? TOP
Claims for damage, defects or shortage must be made within 48 hours of receipt of merchandise. Do you ship outside of the U.S.? TOP
Sorry, we do not ship outside of the U.S. at this time.
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